Help Main ] > [ Main Menu ] > [ admin Menu ] > Maintain Users

This menu adheres to a hierarchy: The group owner (first person in the group), Group Administrators, and physicians and staff members.

 

User Class Description
Group Owner This person is the only person who can change the status of a group administrator, rights of group administrator regarding himself, and everyone else. This person can also reset anyone's password.
Group Administrators Group administrators can only reset someone else's password only if that user is not a group administrator or group owner. Group administrators who want a password reset, for instance, will have to contact the group owner. Group Administrators could, however, reactivate another group administrator if that group administrator has been locked out.

Group administrators cannot edit rights of another group administrator that's a physician. He can only promote someone to group administrator. Once a user is promoted to a group administrator, the only way to demote that user is to have the group owner demote the user.

Group administrators, other than the group owner, can also change the way their names are displayed.

Physicians Physicians cannot assign rights for himself. Only a group administrator can. If this physician is already a group administrator, only the group owner can.
Staff Members Anyone in this group can be a group administrator, in case Physicians are too busy to administer the group.

 

Functional Items Description
Add ] This button allows you to create new users. Clicking on this button will prompt you to "Add New User" page.
Delete Highlighting the desired user id to be deleted and clicking on the delete button will remove that user from the list.
Update Highlighting the desired user id to be updated and clicking on the Update button will direct you to the update user page where you can change the user access rights.

Note:

  • Keep in mind that rights assigned using this menu are for physician's rights to his own patient notes, etc.
  • This is also the only menu to upgrade any staff or physician to a group administrator, which allows creation of staff and physicians alike.
  • You have the option to upgrade or downgrade a user between Physician and Staff.
Reset Password ] You may reset user's password by first highlighting the desired user id and then clicking on the Reset Password button. This will prompt you to a "Reset User Password" page.
Reactivate For users who are locked out of SynaMed, group administrators can reactivate their account.

Note: Multiple unsuccessful logins are logged and sent via Messaging to the Group Owner (the very first person in the group).

 

Note: With no access rights, users can still log into their accounts to send messages to anyone else who has a user account at SynaMed.

  User Types
  Physician Physician's Assistant Nursing Practitioner Staff Calendar Resource*
Assign Rights to him/herself in [ Group Admin ] > Maintain Users? Yes Yes Yes N/A N/A
Ability to assign rights to his/her notes to someone else in [ Custom Settings ] > Maintain Staff? Yes Yes Yes N/A Yes

Calendar Resource is a blank user type that only serves the purpose of sharing a calendar.

FAQ:

Is there a way to restrict my staff members’ access to SynaMed only on the computers at work?

Yes, you may restrict your staff’s access to certain IP addresses. In Misc à Administration à Maintain User, select the users, and click Update. In IP Address granted access text field of the Update User window, enter in the IP addresses of computers where the user can access the application.

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